Dental Office Administration Diploma Program in Calgary

Dental Administration Diploma Program Highlights

Here’s what you can expect to experience in your education and career as a Dental Office Administrator:

  • Dental Office Procedures and Technology
  • Human Resources and Business Communication
  • Oral Facial Anatomy and Terminology
  • Dental Software
  • Customer Service and Office Reception
  • Insurance, Fee Guides, and Basic Accounting
  • A diploma that unlocks career doors from day one!
0%
ABES Graduate Employment Rate
$0/hour
Median Wage
$0/hour
High Wage

*Source: https://www.jobbank.gc.ca/marketreport/wages-occupation/25696/22310

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Dental Office Administration: What do DOAs do?

Dental Office Administrators operate the reception and front office of a dental clinic. They work on dental software to enter patient information, schedule appointments, upload x-rays, bill insurance companies, and more. DOAs need to cope with dental emergencies and deal with special needs and medically compromised patients. Therefore, a Dental Office Administrator must have excellent communication and customer service skills.
As a DOA, your day-to-day could include:
  • Preparing patients’ charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatments and procedures on an electronic client management system
  • Communicating with medical insurance providers to determine if patients are required to make co-payments
Maxident Practice Management Software

Learn Management Software as Part of The Dental Administration Program 

Intelligently Different Dental Software.

Maxident is a state-of-the-art dental office software solution for entire dental practices. From initial patient contact and scheduling to treatment, insurance claims, payments, and more, this practice management software makes handling office tasks easier than ever.  

Maxident is excited to work with ABES College to provide additional course options to the Dental Office Administration Program, helping students find more employment opportunities as they complete their studies. 

Intelligently Different Dental Software.

Career Opportunities

Find a DOA career in the following fields and locations:

  • Dental Offices
  • Orthodontic Offices
  • Dental Manufacturing
  • Dental Laboratories
  • Hospitals
  • Oral Prosthetic Processing Centers
  • Insurance Companies
  • Medical Group Practices

4 Week Practicum Placement

Your DOA practicum placement prepares you to begin your career. 

Many Dental Office Administrator Diploma recipients secure their first career position because of the experience gained during their work placement. 

In addition to your dental receptionist courses, your practicum gives you the real-life experience employers are looking for. Enrolling in the DOA diploma program at ABES will also help you network with peers and potential employers while developing your administrative skills.  

Start Your Application Now.

Fill out the form below and one of our Admissions Advisors will contact you to begin your application for the Dental Office Administration diploma program, and answer any questions you have.

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Program Highlights

Here's what you can expect to encounter in your education and career as an Addiction and Disability Community Support Worker:
  • Navigating human growth and childhood development
  • Working with individuals who have experienced trauma 
  • Understanding and promoting multiculturalism and diversity
  • Working with at-risk populations
  • Working with individuals experiencing addiction and mental health issues
  • Understanding and navigating through complex family dynamics
  • Developing the skills needed to interview and counsel your clients
  • Non-violent, non-escalating crisis intervention
  • Ethical practices and professionalism in all circumstances
  • Earning a Diploma certificate as a result of your education in all of these areas!

Fill out the form on this page to request more information.

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Or, get in touch with an ABES Admissions Advisor for a free, no-obligation consultation. They’ll answer your questions, explain how much financial aid you’ll qualify for, and help you decide if becoming a Community Support Worker makes sense for your goals. When you book a Discovery Session with ABES, you'll have complete access to our experienced team throughout your application process for any and all questions.

We can’t wait to meet you!

Addiction and Disability Community Support Worker: What is the diploma program like, and what do CSWs do?

The short answer is that Community Support Workers work within communities and help people deal with the problems, both personal and social, that they are experiencing.
As a CSW, your day-to-day could include:
  • Assisting clients with discovering and utilizing resources within their communities, including legal services, medical resources, financial assistance, housing, employment support, transportation and mobility, helping with moving, child care, and any other referral based services.
  • Helping your clients to develop life skills through real world applications.
  • Under the supervision of social services or health care professionals, understanding and monitoring your client's substance abuse treatment programs, behaviour management programs, youth services programs and any other social service programs they may be a part of.
  • Administration and implementation of social assistance programs and community services that will enrich the lives of your clients.
  • Establish contact with social service workers and health care providers that also work with your clients to provide them with information and receive valuable feedback on the progress of your clients.
  • Help to arrange and organize volunteer activities involving human service agencies, health care facilities, and recreational organizations.
  • Working alongside individuals currently living in group homes or half-way houses, supervise their activities and support their pre-release and release planning.
Earning your diploma in the ABES Addiction and Disability Community Support Worker program provides you with a valuable set of skills that set you up for a successful, stable career. The best part about working as a CSW is the fact that your work contributes to helping members of your community and making it a better place for everyone.

Career Opportunities

Find a CSW career in the following fields and locations:

  • Addiction and Substance Support
  • Disability Focused Care Centers
  • Newcomer and Immigration Services Support
  • Family Place Worker
  • Homeless Shelters & Temporary Living
  • Women’s Shelters
  • Teen Pregnancy Support
  • Parenting Support
  • Foster Home Support
  • Community Access
  • Case Management
  • Adult and Age Care
  • One-to-One Support
  • General Support
  • Youth & Family Support

Potential Salary

$35,393-$51,607*
Based on experience and employer.

*2021 data from ca.talent.com

8 Week Practicum Placement

At 8 weeks, ABES offers one of the longest CSW practicums in Calgary!

Many diploma recipients secure their first career position because of the experience gained during their practicum.

Your practicum gives you the real-world experience that employers seek, and allows you to network with peers and potential employers while builidng skills.

Start your Application Now

Fill out the form below and one of our Admissions Advisors will contact you to begin your application for the Community Support Worker program, and answer any questions you have.

Video Testimonials

ABES College CSW Program Graduates discuss their exepriences and career outcomes

The Community Support Worker Program at ABES helped Charity discover a new and meaningful career.

Apply For This ProgramBegin your path towards a rewarding career
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Fill out the form below and one of our Admissions Advisors will contact you to begin your application for the Addiction and Disability Community Support Worker program, and answer any questions you have.

What Our Students Have to Say

Trust the Process

Studying at ABES College has been one of the best decisions I have ever made in my life. The instructors and staff are a top-rate as they want their students to do well and they are very supportive in every step of the way. I am very thankful for all the staff of ABES College as they have been a part of my successful journey and I wouldn't achieve what I have achieved without the caring environment. One piece of advice I would like to give to future students is "just trust the process!"

Angelyn P.

Great School

ABES College is a great school! If you want a career in health care this is the place to go. They have a great reputation with CLS and Alberta Health Services. They will give you everything you need to start in health care down to scrubs to wear. I would recommend anyone to take a program here. The staff and teachers really care about students. They will help you reach your goals.

Vicky B. 


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Frequently Asked Questions

What is the Job Outlook for Dental Office Admins in Calgary?

Excellent news for Dental Office Administrators: 
There are plenty of opportunities for steady, high-paying positions available all over Alberta.  

According to Alberta Labour, Dental Office Reception positions will grow 3.3% through 2023. 

If you’ve been searching for a career that will allow you to work in a clean, safe setting, using your customer service and organizational skills, earning a diploma as a DOA is an ideal way to make more money while securing a stable career. 

Can I Qualify for Financial Aid?

Yes! More than 95% of applicants qualify for financial aid.

Many DOA program applicants will qualify for financial assistance automatically, including those who are unemployed, have children, or earn a high income.  

If you’re worried about the cost of the program, please reach out to our team. An Admissions Advisor will be happy to explain the financial aid process and give you a better idea of how much assistance you’ll qualify for.  

Learn More About Financial Options

The ABES College Difference

What Makes ABES Different from Other Schools?

We stand out from other schools for 3 big reasons:
  • As a small, privately owned school, ABES guarantees hands-on training for every student.
  • Unlike other schools, all our programs offer practicums in the Calgary area—providing unbeatable convenience for locals.
  • Finally, our extensive connections within the medical and dental communities set us apart. Thanks to our relationships with local clinics and facilities, our DOA graduates have an easier road to employment.