Program DeliveryClassroom or Online Formats Available
duration26 Weeks (6 Months)
Schedule5 Days / Week, evenings and weekends scheduling available
Practicum4 Weeks Full-Time

Dental Administration Diploma Program Highlights

Here’s what you can expect to experience in your education and career as a Dental Office Administrator:

  • Dental Office Procedures and Technology
  • Human Resources and Business Communication
  • Oral Facial Anatomy and Terminology
  • Dental Software
  • Customer Service and Office Reception
  • Insurance, Fee Guides, and Basic Accounting
  • A diploma that unlocks career doors from day one!
ABES Graduate Employment Rate
Median Wage
High Wage


Dental Office Administration: What do DOAs do?

Dental Office Administrators operate the reception and front office of a dental clinic. They work on dental software to enter patient information, schedule appointments, upload x-rays, bill insurance companies, and more. DOAs need to cope with dental emergencies and deal with special needs and medically compromised patients. Therefore, a Dental Office Administrator must have excellent communication and customer service skills.
As a DOA, your day-to-day could include:
  • Preparing patients’ charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatments and procedures on an electronic client management system
  • Communicating with medical insurance providers to determine if patients are required to make co-payments
Maxident Practice Management Software

Learn Patient Engagement Software as Part of The Dental Administration Program 

There is more to recall than automated messaging.

RecallMax™️ isn’t just another messaging platform. We combine the best pieces of automation in patient engagement and recall management and bring an unconventional focus to the key drivers of appointment growth: Cancellation recovery, hygiene optimization and unscheduled treatment.

RecallMax™️ tracks 100% of patients in practice charts and gives the tools to go after them so they don’t slip out the back door and become inactive. RecallMax™️ is excited to work with ABES College to provide additional course options to the Dental Office Administration Program.

Intelligently Different Dental Software.

Career Opportunities

Find a DOA career in the following fields and locations:

  • Dental Offices
  • Orthodontic Offices
  • Dental Manufacturing
  • Dental Laboratories
  • Hospitals
  • Oral Prosthetic Processing Centers
  • Insurance Companies
  • Medical Group Practices

4 Week Practicum Placement

Your DOA practicum placement prepares you to begin your career. 

Many Dental Office Administrator Diploma recipients secure their first career position because of the experience gained during their work placement. 

In addition to your dental receptionist courses, your practicum gives you the real-life experience employers are looking for. Enrolling in the DOA diploma program at ABES will also help you network with peers and potential employers while developing your administrative skills.  

Start Your Application Now.

Fill out the form below and one of our Admissions Advisors will contact you to begin your application for the Dental Office Administration diploma program, and answer any questions you have.

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Video Testimonials

Apply For This ProgramBegin your path towards a rewarding career

What Our Students Have to Say

Trust the Process

Studying at ABES College has been one of the best decisions I have ever made in my life. The instructors and staff are a top-rate as they want their students to do well and they are very supportive in every step of the way. I am very thankful for all the staff of ABES College as they have been a part of my successful journey and I wouldn't achieve what I have achieved without the caring environment. One piece of advice I would like to give to future students is "just trust the process!"

Angelyn P.

Great School

ABES College is a great school! If you want a career in health care this is the place to go. They have a great reputation with CLS and Alberta Health Services. They will give you everything you need to start in health care down to scrubs to wear. I would recommend anyone to take a program here. The staff and teachers really care about students. They will help you reach your goals.

Vicky B. 

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Frequently Asked Questions

What is the Job Outlook for Dental Office Admins in Calgary?

Excellent news for Dental Office Administrators: 
There are plenty of opportunities for steady, high-paying positions available all over Alberta.  

According to Alberta Labour, Dental Office Reception positions will grow 3.3% through 2023. 

If you’ve been searching for a career that will allow you to work in a clean, safe setting, using your customer service and organizational skills, earning a diploma as a DOA is an ideal way to make more money while securing a stable career. 

Can I Qualify for Financial Aid?

Yes! More than 95% of applicants qualify for financial aid.

Many DOA program applicants will qualify for financial assistance automatically, including those who are unemployed, have children, or earn a high income.  

If you’re worried about the cost of the program, please reach out to our team. An Admissions Advisor will be happy to explain the financial aid process and give you a better idea of how much assistance you’ll qualify for.  

Learn More About Financial Options

The ABES College Difference

What Makes ABES Different from Other Schools?

We stand out from other schools for 3 big reasons:
  • As a small, privately owned school, ABES guarantees hands-on training for every student.
  • Unlike other schools, all our programs offer practicums in the Calgary area—providing unbeatable convenience for locals.
  • Finally, our extensive connections within the medical and dental communities set us apart. Thanks to our relationships with local clinics and facilities, our DOA graduates have an easier road to employment.