Unit Clerk & Medical Office Assistant Diploma Program in Calgary
In-Person & Online Formats Available
Medical Office Assistant Diploma Program Highlights
Here's what you can expect from your education and career as a Unit Clerk or Medical Office Assistant:
- Orientation to the Role of Unit Clerk and Medical Office Assistant
- Medical Terminology - The Language of Medicine
- Applied Written Communication/English Skills
- Applied Computer and Productivity Skills
- Health Unit Coordinator Module
- Order Processing
- Computerized Data Entry Systems
- ADT (Admitting, Discharge, Transfer of Patients)
- Chart Management
- Medical Conflict Resolution
- Office Assistant Module
- Billing Resumes and Interviews
There are many career opportunities for graduates in Calgary following the completion of our medical administrative assistant courses. Take advantage of this unique opportunity, and enroll in the ABES dual diploma program, which allows students to be certified as both a Unit Clerk and a Medical Office Assistant in just 27 weeks.
*MOA Source: https://www.jobbank.gc.ca/marketreport/wages-occupation/24389/ca
* UC Source: https://www.jobbank.gc.ca/marketreport/wages-occupation/24389/ca
Unit Clerk & Medical Office Assistant: What do UC/MOAs do?
Unit Clerks and MOAs are often the first point of contact for patients entering a medical facility. Not only do they answer phones, book appointments and respond to inquiries, but unit clerks and medical office assistants also manage the flow of information from patients to medical staff and vice versa.
Unit clerks in particular play a vital role in hospitals by assisting physicians and nurses in their unit. A unit clerk may be responsible for processing orders for medication prescriptions and diagnostic exams. Medical office assistants are more commonly found in medical clinics assisting general practitioners and family physicians. Both roles will schedule patient treatments, manage and maintain records and assist with intake and discharge from the unit or clinic.
In addition, UCs and MOAs are responsible for various administrative duties, including health care billing, updating room lists and keeping office and patient care supplies stocked. Anyone considering either of these careers should also be comfortable using a computer and enjoy customer service.
As for working hours, unit clerk positions will often follow a shift schedule and may include a combination of day, night and weekend shifts. On the other hand, MOAs will most likely follow a standard 9-5 schedule.
Get the Exact Unit Clerk & Medical Office Assistant Training Calgary Employers Want
Due to our cooperation with relevant partners, such as Alberta Health Services, the health care industry knows that ABES’ medical administrative assistant courses best prepare students for employment.
Our Unit Clerk + Medical Office Assistant diploma program is designed to give you the theoretical knowledge and real-world practical skills you need to assist patients and personnel at any type of medical establishment. Alberta Health Services (AHS) provides Alberta Business & Educational Services (ABES) with many resources, including a training environment for Sunrise Clinical Management (SCM), a software program used by all patient care units in Calgary hospitals.
Our medical administrative assistant diplomas provide students with the following industry-specific training:
- A 6-week practicum with AHS or a private medical office, so students can experience a true work environment and gain valuable experience.
- Extensive training in data input and computer skills, including the use of SCM and other health care software programs.
- All-encompassing training so you can fill any position, including Admitting Clerk, Ward Clerk, Health Records Clerk, Chart Management Clerk, Hospital Unit Clerk and medical receptionist.
Career Opportunities
Find a UC/MOA career in the following fields and locations:
- Hospital Unit
- Outpatient Clinic
- Long-term Care Facility
- Specialist Medical Clinic
- Private Medical Office
- Private Paramedical Office
6 Week Practicum Placement
Many diploma recipients secure their first career position because of the experience gained during their practicum.
Along with your medical assistant and unit clerk course work, your practicum gives you the real-world experience that employers seek. Additionally, our partnerships with AHS and private medical offices ensure students are working in relevant practicum positions that have the potential to turn into full-time employment opportunities.
Video Testimonials
What Our Students Have to Say
Trust the Process
Angelyn P.
Great School
Vicky B.
Frequently Asked Questions
What is the Job Outlook for Unit Clerks and Medical Office Assistants in Calgary?
Can I Qualify for Financial Aid?
Whether you have children, just arrived in Canada or have a variable income stream, our financial aid programs can help you complete the Unit Clerk + Medical Office Assistant Program.
If you have any questions, please reach out to an Admissions Advisor for help with the financial aid process.
What Makes ABES Different from Other Schools?
- As a small, privately owned school, ABES guarantees hands-on training for every student.
- Unlike other schools, all our programs offer practicum in the Calgary area—making it easier for you to stay local. (Many students get their first job offer while they’re still on practicum)
- Finally, our extensive connections in the medical community set us apart from other schools. Thanks to our relationships with local healthcare facilities and prominent employers, we can offer one of the highest employment rates in Calgary.